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Terms of Service

Last Updated: August 26, 2026

Welcome to XGRITX. These Terms of Service govern your access to and use of our website, products, services, and online store.

By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service, our Privacy Policy, Refund Policy, and any other policies posted on our website. If you do not agree, please do not use our website or purchase our products.

1. About XGRITX

XGRITX provides dietary supplements, apparel, accessories, and wellness products designed for hardworking adults, shift workers, tradespeople, truck drivers, warehouse workers, healthcare professionals, and active lifestyles.

Business Name: XgritX LLC
Website: xgritx.com
Email: craig@xgritx.com
Phone: (980) 241-5710
Mailing Address:
2086 June Dellinger Rd
Stanley, NC 28164
United States

2. Eligibility

By using our website or purchasing from us, you confirm that you are at least the age of majority in your state or province of residence. If you allow a minor dependent to use our website, you are responsible for their activity.

3. Health Disclaimer

Our dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Information on our website is provided for general educational and informational purposes only and should not be considered medical advice.

Always consult with a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are planning a medical procedure.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

4. Product Information

We make reasonable efforts to display product descriptions, ingredients, supplement facts, pricing, images, sizing, colors, and availability accurately. However, we do not guarantee that all website content is error-free, complete, current, or accurate at all times.

Product packaging, labels, apparel colors, print placement, sizing, and appearance may vary slightly from images shown on your device.

5. Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept, reject, cancel, or limit any order for reasons including suspected fraud, product availability, pricing errors, shipping restrictions, payment issues, or policy violations.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases made through our website.

If we cancel an order after payment has been collected, any applicable refund will be issued to the original payment method.

6. Pricing and Promotions

Prices, discounts, promotions, and product availability may change at any time without notice.

Promotional offers may be subject to additional terms, purchase requirements, expiration dates, product exclusions, or quantity restrictions and may be changed or discontinued at our discretion.

7. Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed unless expressly stated.

We are not responsible for delays caused by shipping carriers, weather, customs, incorrect shipping addresses, natural disasters, or events outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address when placing an order.

8. Returns and Refunds

Returns, refunds, replacements, and exchanges are handled according to our Return & Refund Policy.

Eligible XGRITX supplements purchased directly from xgritx.com may qualify for our 60-Day Shift-Tested Guarantee, including eligible opened products, subject to the requirements and limitations stated in our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

9. Subscriptions

If we offer subscription products, you agree that your selected payment method may be charged on a recurring basis according to the subscription terms displayed at checkout.

You are responsible for managing, updating, pausing, or canceling your subscription before the applicable renewal or billing date.

Subscription pricing, discounts, renewal frequency, and cancellation terms will be presented when you enroll in a subscription.

10. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

You agree to promptly notify us if you become aware of unauthorized use of your account.

11. Intellectual Property

All content on our website, including text, product names, logos, images, graphics, designs, videos, icons, branding, and website layout, is owned by or licensed to XgritX LLC and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, publish, commercially exploit, or create derivative works from protected XGRITX content without our prior written permission.

12. User Reviews and Feedback

If you submit reviews, testimonials, comments, photos, feedback, suggestions, or other content to XGRITX, you grant XgritX LLC permission to use, reproduce, display, edit, publish, and share that content for legitimate business, marketing, promotional, and website purposes, subject to applicable law.

You are responsible for ensuring that anything you submit is truthful, lawful, and does not violate the rights of another person or organization.

13. Prohibited Uses

You agree not to use our website or services for unlawful, harmful, fraudulent, abusive, or unauthorized purposes.

• Violating any applicable law or regulation
• Submitting false, deceptive, or misleading information
• Attempting to interfere with website security or operation
• Uploading viruses, malware, malicious code, or harmful technology
• Scraping, copying, or extracting protected website content without permission
• Using our website, products, or services for unauthorized resale or fraudulent activity
• Attempting unauthorized access to accounts, systems, or data
• Harassing, threatening, abusing, or harming another person

14. Third-Party Services

Our website may use or link to third-party services, including payment processors, fulfillment partners, shipping carriers, Shopify, applications, analytics providers, and other technology or service providers.

We do not control third-party websites or services and are not responsible for their independent policies, practices, availability, content, or actions.

15. Shopify Platform

Our online store is powered by Shopify. Shopify provides technology and tools used to operate portions of our online store.

Purchases from xgritx.com are transactions with XgritX LLC, not Shopify, except where a Shopify service specifically states otherwise.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

Individual experiences with products may vary. Nothing on our website should be interpreted as a guarantee of specific health, wellness, fitness, performance, recovery, or other results.

17. Limitation of Liability

To the fullest extent permitted by applicable law, XgritX LLC and its owners, employees, contractors, affiliates, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, services, or products.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable consumer protection laws.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless XgritX LLC, its owners, employees, contractors, partners, service providers, affiliates, suppliers, and agents from claims, losses, liabilities, damages, or reasonable expenses arising from your violation of these Terms, unlawful conduct, or misuse of our website or services.

19. Termination

We may suspend, limit, or terminate access to our website or services if we reasonably believe a user has violated these Terms, engaged in fraud, abused our policies, threatened website security, or used our services in an unlawful or harmful manner.

Provisions of these Terms that by their nature should survive termination will remain in effect.

20. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina and applicable federal laws of the United States, without regard to conflict-of-law principles.

To the extent permitted by law, disputes arising from these Terms or your use of our services will be brought before an appropriate court having jurisdiction in North Carolina.

21. Changes to These Terms

We may update or modify these Terms of Service at any time by posting a revised version on this page.

The updated “Last Updated” date will indicate when material revisions were made. Your continued use of our website after revised Terms become effective constitutes acceptance of those Terms.

22. Contact Information

If you have questions about these Terms of Service, please contact us:

XGRITX LLC
2086 June Dellinger Rd
Stanley, NC 28164
United States

Email: craig@xgritx.com
Phone: (980) 241-5710
Website: xgritx.com

Built for the Workday. Trusted for the Long Haul.

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